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Why Whatzo Biz Account?Whatzo Biz is a business account for a simpler and faster delivery process. User has to create a Whatzo Biz account by clicking on Biz Account button located at top right corner of the screen. With Whatzo Biz account: 1)Save most used Pick up address. (If you wish to change the saved pick up address for any particular order, there is a change pick up address link on WhatsApp to change the pick up address.) 2)Save multiple delivery addresses. 3)Add wallet balance to complete transaction in a single click. 4)Instant refunds 5)Avail additional exciting offers and discounts for Bizz members only.
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How can I book a delivery?Whatsapp 'Hi' on 8181815543. Our Chatbot will ask a few simple questions, type the appropriate answers. Total Delivery Charge would be displayed on WhatsApp (depending on distance between Pick up and Delivery location) with a payment link. Post payment the order would be confirmed and you will recieve an Invoice, details of the assigned Whatzo rider with a tracking link on WhatsApp.
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Do you pack the goods?No, the partner will deliver the goods in the same packaging they were collected in.
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In how much time will the order be delivered?If you live in City area we will definitely deliver the parcel within 1 hour. If the order is from outskirts we will surely deliver the parcel, but sometimes it might take more than an hour to do so.
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How does Whatzo detect precise address for Pick up & Delivery?We use the Address/Business Name registered on Google. a) If your Building or Business is registred on Google, Type the Business name, Area. b) If not registred on Google, Cant find the address, Type nearest Landmark, Area. Our rider will reach the mentioned Landmark and call for further directions.
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Will the entire process take place on WhatsApp?Yes, except for the payment the entire process will take place on whatsapp.
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What is the size limit for a parcel?The weight and size of the parcel should be such that it should comfortably fit on a two wheeler.
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Can the person whom the order is getting delivered to Pay for the delivery?Yes, You can forward the payment link to anyone. Once they click on the link and confirm the payment, You will recieve invoice with rider details and tracking link on WhatsApp for your order. We do provide Cash on delivery option as well.
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